Frequently Asked Questions about Our Services

How does ResearchPaperStar.com work?

When you order a specific writing assignment to be made, your request is first assessed by our experts. Then they identify and assign a specialized writer from our pool of writers to your project. For more information check the How it works section of the website.

What customer services will be available to me?

We specialize in delivering total and complete customer satisfaction. From the moment you place an order with us and til your receive the final document copy; our highly trained customer service representatives are there to address all your queries. Check out the following brief list of features that we offer:

• You can track the status of your order anytime you like.
• You can send in your ideas, suggestions, references, citations and remarks that you want to be incorporated in your custom academic paper.
• At any point in time you can anonymously communicate with the particular writer working on your assignment.
• We always make a point of having a backup file of your completed order in our archive. So if you happen to lose or misplace your copy, all you need to do is tell us about it. We will send you the backup document promptly and charge free. However after 45 days from the date of the delivery the replacement version will be erased from our archives permanently.

How do I place an order for a custom academic paper?

To place an order for a custom academic paper, just go to our order page and fill in the necessary fields. After filling in the form you can also upload an attachment stating the specific requirements for the project.

When will I be able to receive my work?

Generally, the deadline for the final delivery of the order is set according to the kind of order you make. A dissertation paper will take more time to be completed than a standard custom essay. However, we also offer emergency services when the order will be delivered to you in a deadline as short as 24 hrs.

How will I receive my completed paper?

The final and complete version of your custom paper will be made available via your account on our website or sent to your email address in the form of a Microsoft Word document attachment.

How do I make the payment?

Major credit card (Visa, MasterCard, American Express), PayPal, Debit cards, Wire transfer – we have almost all possible online transaction modes available at our website.

What happens if I do not receive my order by the deadline?

In case of non-delivery money will be refunded. However, we have rarely had such incidents.